Return & Refund Policy

mcqanteens.com / CM International Management Sdn.Bhd always keep our promise, trying to provide our best service never stop improving our skill to make sure our valued customer receive a full satisfaction on our services as well as our vendor’s products.

 

We understand that sometimes you may need to exchange a product you have purchased from mcqanteens.com, to show our sincerity, we have set out below Return & Refund Policy highlighting key points that you should know.

 


For any product exchange, please approach us by email us at [email protected] to provide you with a full product exchange terms conditions explanation to make sure you understand the whole policy to avoid any misunderstanding occur. To be aware that any return MUST BE return back with Original / New / Wrap / Without Using Condition.If an item is faulty, wrongly described or different from the sample shown then we will meet our obligations which may include refunding the purchase price and shipping charges, or providing a replacement product.The original receipt with the date dated not more than SEVEN (7) DAYS from the date of purchase is required for all exchanges.mcqanteens.com / CM International Management Sdn.Bhd will not accept any exchange without any original receipt and will not provide copies of receipts if lost or misplaced.

 

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. mcqanteens.com / CM International Management Sdn.Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 after the confirmation.

 

Please return your purchase to the following address:
CM International Management Sdn.Bhd
13A-2,KIP Utama Biz Hub (Phase 2)
Jalan Tun Fatimah,75450 Melaka,Malaysia


For further information on anything contained within this policy please whatsapp/message our Help Desk at 011-16325699daily from 10.00am to 6.00pm or email to our mcqanteens.onlinesales@gmail.com.

mcqanteen.com / CM International Management Sdn.Bhd reserves the right to deny/terminate/edit/add/cancel/ reject this seven (7) days return & Refund policy without any prior notice.